Effective Date: April 29, 2025
At XhateaEC (https://xhateaec.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR), Ecuador’s Data Protection Law, and the California Consumer Privacy Act (CCPA).
Voluntarily provided data:
Full name
Email address
Phone number
Country of residence
Other data you provide through forms or surveys
Automatically collected data:
IP address
Browser and device type
Pages visited and time spent
Cookies and similar technologies (see section 3)
We use your personal data to:
Provide access and operate our website
Send newsletters or promotional communications (with consent)
Respond to inquiries or requests
Comply with legal obligations
Improve user experience and site security
We use first- and third-party cookies to analyze traffic, improve site functionality, and personalize content.
You may manage or refuse cookies in your browser settings. For users in the European Economic Area (EEA), explicit consent will be requested before setting non-essential cookies.
We use the following third-party services, which may collect personal data in accordance with their own privacy policies:
Google Analytics: https://policies.google.com/privacy
YouTube (Google LLC): https://policies.google.com/privacy
Meta Pixel (Facebook): https://www.facebook.com/privacy/policy
Google reCAPTCHA: https://policies.google.com/privacy
Advertising (Google AdSense): https://policies.google.com/technologies/ads
Live chat tools (e.g. Tawk.to): https://www.tawk.to/privacy-policy/
We process your personal data only when:
You have given explicit consent
It is necessary for contract execution
There is a legal obligation
We have a legitimate interest that does not override your rights
Under the GDPR and Ecuadorian law:
Access your data
Correct inaccurate data
Request data deletion
Restrict or object to processing
Data portability
Withdraw consent at any time
Under the CCPA (California):
Know what data we collect and how we use it
Request access or deletion of your data
Not be discriminated against for exercising your rights
Opt out of the sale of your personal data
(We do not sell your data)
This Privacy Policy is available in the following languages:
Spanish (original version)
Portuguese
English
In case of discrepancy between the translated versions and the Spanish version, the original shall prevail.
To exercise your rights or for any questions, contact: chaviano@xhateaec.com
